Kaizen Collaboration: Creating a Deep Culture of Continuous Improvement


Sat, 12/05/2015 - 10:00am to 6:00pm



Organizations use standard practice, best management techniques, audits, and other means to reach towards high performance. Ultimately it is the people who make the difference. Individuals who are engaged and have the ability to collaborate is key, and without this ability several problems arise: unproductive meetings, customer complaints, quality errors, safety near misses, or compliance fines. Without the core skills for collaboration teams solve fewer problems, they are less innovative, and strategic goals remain unmet.

The skills of collaboration can’t be learned by reading a PowerPoint slide, they must be felt, must be practiced, and understood within a very personal context. Great collaborators have a core set of skills: listening, questioning, understanding, trusting, and creating.

During our day together we will explore how to develop this skill-set using nature-based council processes.

Bring Your Own Lunch.

Register below, or call Diana at 805-646-8343, ext. 123


Carolann Wolfgang, PhD, is an organizational coach and advisor. She specializes in the areas of Quality, Safety, and Sustainability best practices and developing leaders. She is an ASQ Senior Member, a CMQ/OE, CQA, and Six Sigma Green Belt. She has certifications in Safety (Certified Safety Professional,CSP) and is a LEED Green Associate. As a cross-disciplinary practitioner she easily guides organizations into a more integrated approach to their operational programs and strategic planning efforts; saving money, time and increasing the benefits. Being trained in mediation, coaching, and meeting facilitation, her style is collaborative and proactive while implementing change and continual improvement. Her strong values for self-development guide her commitment to individuals who strive to become better leaders.

Carolann has a BA (honors) in Geology from the University of Pennsylvania and a PhD in Natural Resource Management from The Australian National University. 

Leon Berg is a Senior Facilitator and Trainer in the Way of Council, a communication process for cultivating active listening and authentic speech, and has been facilitating Council groups in the U.S. and abroad for the past 20 years. In 2001, he was invited to seed the practice of Council among Israeli Jews and Arabs, co-founding the Israeli non-profit organization Ma’agal Hakshava (Listening Circles). Leon has returned to Israel and Palestine many times since to conduct Council trainings and to lead a variety of coexistence programs.  For over two decades he has guided groups to achieve greater engagement and productive dialogue.

Leon is also a certified mediator through the Ventura Center for Dispute Settlement and holds a Certificate in Peace & Reconciliation Studies, from the University of Coventry, U.K.